The Character-types of Managers and Directors

In societies divorced from religion, you can find several different types of characters in a single workplace. Every one of these character-types is influenced by the position he has been given, and determined by his responsibilities, salary and rank in relation to other workers. One of the characters shaped by these factors is that of a manager. Those who are of this kind of character are of a disposition regarded as otherwise quite normal for a person in their circumstances, but which is the product of a corrupt way of thinking; they can be two characters at once, changing according to the particular situation. They show one of side of this character to those who are their superiors; and show the other to those who are their inferiors.

When they are with their boss, people having this morality in ignorant societies are humble and submissive; they treat him with deference, sometimes bending over backwards to please him. They do everything he wants immediately, being careful not to make the least mistake. The boss, on the other hand, has the right to say anything he wants to his subordinates and, if necessary, to berate them. Managers do not mind being treated in this way, and regard it as the boss’s right to criticize them. They do everything they can to get the boss to like them, and to get on his good side. They will even fulfill menial tasks outside of work to gain his favor. The purpose of all this self-sacrifice is definite: The boss is the one who pays their salary, and exercises the final authority in the workplace. Therefore, all the manager’s wages and benefits are determined by him. Gaining support and sympathy from the boss is extremely important for the manager’s career and future. For this reason, a person with such morality will not hesitate to compromise his honor and integrity.

It will be useful at this point to make an important distinction: It is good for people to respect and esteem those who are in a higher position or senior to them or to fulfill their requests. But, in doing so they must seek the pleasure of Allah, acknowledging that person’s level of morality, and not seek any material benefit from him.

But, people in a society of ignorance do not acknowledge the level of morality of another. They respect a rich man even if he is morally weak. They try to oppress those who work with them, with no regard for their moral qualities, because their criteria by which they judge others is not based on earning the pleasure of Allah. According to the distorted way of thinking of a society of ignorance, these individuals regard themselves as superior to those they oppress, and they think they have the right to treat them badly. Now, this manager, who was so meek and mild when the boss was present, becomes arrogant, over-confident, a “do what you’re told” dictator. He is very harsh and uncompromising towards those under him. He barks out orders, and if a problem arises, he does not hesitate to publicly berate the person responsible, because these people he deems to be of no advantage to him. Besides, he wants to inflict the arrogance on those under him as the boss inflicts on him. In this way, he hopes to deny the meek character he shows when the boss is around.

The contradiction in these two different character sides is generally regarded as normal in the workplace and in a society of ignorance. This is the way the system works: according to this false system, the owner of the company can treat a manager any way he wants; a manager can do the same to a secretary and a secretary can do it to the janitor. The reverse is also true; everyone behaves as best he can towards a superior, and is careful to do what is expected of him. But when the superior is absent, the others do not hesitate to express their hatred of him. The respect they show is false.

This moral system is evidently corrupt. These people know how to behave respectfully, but they do not feel they have to behave in such a way towards each other, because there is no material benefit to be derived from it. Not only this vice not considered controversial, but it is not even noticed in the corruption of a society of ignorance. However, according to the Qur’an, one who behaves this way has no conscience. Without being in an expectation of a mundane benefit, a human being is responsible for behaving as well as his conscience will allow under all circumstances, and Allah has commanded all to be tolerant and humble.

A human being possesses nothing of his own that would raise his stature among those around him. Rank and status come only from Allah. He bestows upon those of His servants He chooses, and raises the stature of those whom He wishes to raise. When He wishes, He can reverse the situation; He has the power to take back every blessings He has conferred. For this reason, a human being must always act humbly before Allah. In the Qur’an, Allah reminds us of this truth:

Do not strut arrogantly about the Earth. You will certainly never split the earth apart nor will you ever rival the mountains in height. (Surat al-Isra’, 37)

A believer lives aware of this reality. No matter who he has to deal with in this world, he is never boastful and does not forget that he is responsible to Allah. For this reason, he does not believe that such alternating and insincere behavior is acceptable, and adopts in all times and in all places a moral character pleasing to Allah. No matter what the rank or position of another, he always acts towards that person with respect and courtesy. He does not expect a reward for his politeness; on the contrary, he expects recompense only from Allah for every good he performs. He severs Allah, and works to win His favor.